FAQ
Frequently Asked Questions (FAQ)
General Questions
1. What products does Cue Taboo offer?
Cue Taboo specializes in unique, music-inspired digital art. Our collection includes premium canvas wall art, gig packs, and record boxes, all designed for music lovers and collectors.
2. Are the art pieces limited editions?
Yes, all our canvas artworks are certified limited-numbered editions, ensuring each piece is exclusive. Once a design sells out, it won’t be restocked, making our art truly one-of-a-kind.
3. What materials are used for the canvas prints?
Our canvas prints are made from high-quality, artist-grade cotton and are stretched over a durable wooden frame. The printing process ensures vibrant, long-lasting colors that won’t fade over time.
4. Are the prints ready to hang?
Yes! All our canvas prints come stretched and framed, ready to hang right out of the box. No additional assembly or framing is required.
Ordering & Shipping
5. How do I place an order?
Simply browse our collection, select your favorite artwork, and add it to your cart. Follow the checkout process, and once your order is confirmed, you’ll receive an email with your order details.
6. Do you offer free shipping?
Yes, we provide fast, free, and tracked delivery across the USA. We want to make sure your artwork arrives safely and on time.
7. How long does shipping take?
Orders are typically processed within 1-3 business days, and shipping usually takes 5-7 business days depending on your location. You will receive a tracking number once your order is shipped.
8. Do you ship internationally?
Currently, we ship only within the USA. We are working on expanding our shipping options, so stay tuned for future updates!
Returns & Refunds
9. What is your return policy?
We offer a 14-day return policy. If you're not 100% satisfied with your purchase, you can return it within 14 days for a full refund. The item must be in its original condition and packaging.
10. How do I request a return?
To initiate a return, please contact us through our Contact Page. We’ll provide instructions on how to send your item back.
11. What if my artwork arrives damaged?
We take great care in packaging our products, but if your item arrives damaged, please reach out to us within 48 hours of delivery with photos of the damage. We’ll send a replacement or offer a refund.
Payments & Discounts
12. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) and secure payment options like PayPal, Apple Pay, and Google Pay.
13. Do you offer any discounts or promotions?
Yes! We frequently run special promotions. Sign up for our VIP list on our homepage to get exclusive offers and early access to new releases.
14. Can I use multiple discount codes on one order?
Only one discount code can be applied per order. If you have multiple discounts, choose the one that gives you the best value.
Contact & Support
15. How can I contact Cue Taboo for further inquiries?
You can reach us through the Contact Us page on our website. We typically respond within 24-48 hours.
16. How can I stay updated on new designs and promotions?
Join our VIP email list to receive updates on new designs, exclusive offers, and limited-edition releases before anyone else. You can sign up on our homepage.
17. Do you take custom orders?
At this time, we do not offer custom orders. However, we’re always expanding our collection, so keep an eye out for new designs that might be a perfect fit for you!